Terms of Service

About Clariti

Clariti is an AI-powered compliance platform built for registered childminders and early years practitioners across the UK. It is operated by Clariti Compliance Ltd, a company registered in Scotland.

Your Agreement with Us

By creating an account and using the Clariti platform, you confirm that you accept these terms and agree to be bound by them. If you do not agree with any part of these terms, you must not use the platform.

These terms apply to all users of the Clariti platform, including users on a free trial and paying subscribers.

These terms should be read alongside our About Privacy Policy, which explains how we collect and use personal data.

Your Account

To use Clariti, you must create an account using a valid email address. You are responsible for keeping your account credentials secure and for all activity that takes place under your account.

You must notify us immediately at info@clariticompliance.co.uk if you believe your account has been compromised or accessed without your permission.

You must be a registered childminder or authorised early years practitioner to use the platform. We may ask you to verify your registration status at any time.

One account is for one setting. You may not share your account with other settings or practitioners unless they are registered as assistants within your account.

Subscription and Payment

Clariti is a subscription service. Current pricing is published at clariticompliance.co.uk/pricing. Prices are shown in British pounds and are inclusive of VAT where applicable.

Founding Member pricing

The first 500 subscribers who join before the Founding Member offer closes will receive a price of £15 per month or £150 per year, locked for two years from their subscription start date. After the two-year period, the price will move to the then-current standard rate.

Standard pricing

Standard pricing is £18 per month or £180 per year. Prices may be updated from time to time. We will give you at least 30 days notice of any price increase before it applies to your subscription.

Billing

Payments are processed by Stripe. By subscribing, you authorise us to charge your chosen payment method at the interval you select. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.

Cancellation and refunds

You can cancel your subscription at any time from within your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. We do not offer refunds for unused time within a billing period, except where required by law. If you experience a billing error or technical issue, please contact us and we will resolve it promptly.

Free Trial

New accounts receive a 7-day free trial with full access to the platform. No payment is required to start a trial. At the end of the trial period, you will need to subscribe to continue using the platform. Your data is retained for 30 days after a trial ends without conversion, after which it may be deleted.

Acceptable Use

You agree to use Clariti only for lawful purposes and in accordance with these terms. Specifically, you must not:

• Use the platform in any way that violates applicable law or regulation, including UK GDPR and data protection law.
• Enter false or misleading information about yourself, your setting or the children in your care.
• Attempt to gain unauthorised access to any part of the platform or another user's account.
• Use the platform to store or process data that is not related to your registered childminding or early years setting.
• Attempt to reverse engineer, copy or reproduce any part of the platform or its AI functionality.
• Use the platform in a way that could harm, disrupt or overburden the service.
• Share your account credentials with anyone outside your registered setting.

We reserve the right to suspend or terminate access to any account that breaches these conditions.

Platform Content and AI-Generated Documents

Your responsibility for documents

Every document generated by Clariti requires your review and a practitioner declaration before it is saved. By declaring a document, you confirm that its content accurately reflects your own professional observations and judgement. You are responsible for the accuracy of the information you enter and for any documents you approve and save.

AI-generated content is not professional advice

The documents Clariti helps generate are designed to support your compliance practice. They do not constitute legal, regulatory or professional advice. You should use your own professional judgement when reviewing any generated content. For complex or unusual situations, we recommend seeking independent professional guidance.

Legislative accuracy

Clariti references the regulatory frameworks applicable to your nation based on your registered postcode. We work to keep this information current, but regulatory requirements can change. It is your responsibility to ensure your compliance documents reflect any changes to the frameworks that apply to your setting. We recommend subscribing to updates from your relevant inspectorate.

Your content

The information you enter into Clariti and the documents you generate belong to you. We do not claim any ownership over your data or your documents. We process your data only as described in our Privacy Policy and only in order to provide the service to you.

Your Data and Data Protection

You are the data controller for the personal data of the children in your care that you enter into Clariti. Clariti Compliance Ltd acts as your data processor for that data.

By using the platform, you accept a Data Processing Agreement with Clariti Compliance Ltd, which sets out our respective obligations under UK GDPR. This is presented to you before you enter any child data onto the platform.

You are responsible for ensuring that parents and carers of the children in your care are informed that their child's data is held on Clariti, in accordance with your own obligations as a data controller under UK GDPR.

Full details of how we handle personal data are in our About Privacy Policy.

Liability

Clariti is provided as a compliance support tool. We take care to ensure the platform is accurate, reliable and up to date, but we cannot guarantee that it will be free from errors or that it will be available at all times.

We are not liable for any loss arising from your reliance on AI-generated content without independent review. We are not liable for any regulatory outcome, inspection result or enforcement action taken against your setting.

Our total liability to you in connection with the platform, however arising, is limited to the subscription fees you have paid in the 12 months preceding the event giving rise to the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Termination

You can close your account at any time by contacting us at info@clariticompliance.co.uk or through your account settings. On closure, we will retain your data in accordance with the retention periods set out in our Privacy Policy. You can request an export of your data before closing your account.

We reserve the right to suspend or terminate your account if you breach these terms, fail to pay your subscription fees, or if we are required to do so by law. We will give you reasonable notice before taking this action unless the breach requires immediate suspension to protect the platform or other users.

Changes to These Terms

We may update these terms from time to time. When we make material changes, we will notify you by email at least 30 days before the changes take effect. Your continued use of the platform after that date means you accept the updated terms. If you do not accept the changes, you should cancel your subscription before the effective date.

Governing Law

These terms are governed by the law of Scotland. Any disputes arising from these terms or your use of the platform will be subject to the exclusive jurisdiction of the Scottish courts, without prejudice to your rights as a consumer under the law of the country in which you are based.

Contact Us

If you have any questions about these terms, please contact us.