Legal

Privacy Policy

How we collect, use and protect your personal data, and the data of the children in your care.

Version 1.1  ·  March 2026  ·  Clariti Compliance Ltd
Note: This privacy notice has been prepared in good faith using ICO guidance under UK GDPR Articles 13 and 14. It should be reviewed by a solicitor or data protection professional before the platform goes live or reaches 500 subscribers.

Who We Are

Clariti Compliance Ltd is a company registered in Scotland. We operate the Clariti platform at clariticompliance.co.uk, an AI-powered compliance tool for registered childminders across the UK.

Clariti Compliance Ltd

Murieston, West Lothian, Scotland

Email: info@clariticompliance.co.uk

Website: clariticompliance.co.uk

ICO registration number: ZC112125

Who This Notice Applies To

This privacy notice applies to three groups of people whose personal data we process:

  • Childminders — registered childminders who use the Clariti platform as subscribers.
  • Children — children in the care of a registered childminder who uses Clariti. Their information is entered onto the platform by their childminder or their parent.
  • Parents and carers — parents and carers of children in a childminder's care who complete the parent registration form or receive notifications from the platform.

If you are a childminder, the entire notice is relevant to you. If you are a parent or carer, the sections covering children's data and parent data are most relevant.

What Personal Data We Collect and Why

Childminder Data

When you register for Clariti and use the platform, we collect and process the following information about you:

DataWhy we collect itLawful basis
Name, email address and passwordTo create and manage your accountContract
Registered service address and postcodeTo detect your nation and apply the correct regulatory frameworkContract
Phone numberTo contact you about your account if neededContract
Service details, operating hours, capacity informationTo power the compliance register and capacity calculationsContract
PVG, DBS or Access NI details and expiry datesTo track your regulatory registration and alert you to renewalsLegal obligation
Qualifications and training recordsTo track mandatory training requirements and renewal datesLegal obligation
Insurance details and expiry datesTo track insurance compliance and alert you to renewalsLegal obligation
Assistant detailsTo manage capacity calculations and training records for your assistantsLegal obligation
Billing and payment informationTo process your subscription paymentsContract
Platform usage data (anonymised)To improve the platform and understand how it is being usedLegitimate interests

Children's Data

As a childminder, you enter information about the children in your care onto the Clariti platform. You are the data controller for this information. Clariti processes it as your data processor, on your instructions.

Special category data: Children's health data is special category data under UK GDPR Article 9. We take additional steps to protect this information including database-level encryption and strict controls on who can access it. We process this data under the substantial public interest condition relating to the provision of regulated childcare services.

The types of information about children that may be held on the platform include:

  • Personal details: name, date of birth, home address, emergency contacts.
  • Health information: medical conditions, allergies, dietary requirements, medication records.
  • Family information: names and contact details of parents and carers, who the child lives with.
  • Developmental records: observations, care plans, two-year progress checks where applicable.
  • Attendance records: dates and times attended, funded hours used.
  • Accident and incident records: descriptions of any accidents, first aid given, parent notifications.
  • Medication records: medications administered, doses, times, parental consent records.

Children's data is used only for compliance purposes. It is not used for analytics, profiling or any purpose beyond supporting the childminder in meeting their legal obligations.

Parent and Carer Data

If your child's childminder uses Clariti, we may process the following information about you:

  • Your name, email address and phone number, held as part of your child's registration record.
  • Details you provide on the parent registration form, which go directly into your child's file on the platform.
  • Email delivery records: we log when compliance emails such as accident notifications and medication records are sent to you and whether they were delivered.

This information is processed because the childminder has a legal obligation to hold emergency contact information and to notify parents of certain events. Clariti processes this information on the childminder's behalf as their data processor.

How We Use AI and Third-Party Services

Clariti uses artificial intelligence to help childminders generate professional compliance documents from their notes. This AI functionality is powered by the Claude Sonnet model from Anthropic.

Before any information is sent to the AI service, we remove all personal identifiers. Child names are replaced with anonymous references, dates of birth and addresses are never transmitted, and no combination of information that could identify a specific child is sent. The AI generates document text based on this anonymised input and we then reinsert the personal details within our own secure platform. Personal data never leaves our secure environment in identifiable form.

Anthropic processes data on our behalf as a sub-processor. Data transmitted to Anthropic may be processed outside the UK. We ensure appropriate safeguards are in place for this international transfer in accordance with UK GDPR requirements, specifically the UK Addendum to the EU Standard Contractual Clauses.

Ask Clariti, our compliance Q&A tool, answers questions by reading approved legislative source documents in real time. It does not use any personal data about you, your setting or the children in your care when generating answers.

Who We Share Your Data With

We do not sell your personal data to anyone. We do not share your data with third parties for marketing purposes. We share data only with the following sub-processors who help us operate the platform:

Sub-processorWhat they doLocation
Hosting providerStores all platform data securelyEuropean Union
Email delivery providerSends automated compliance emailsTo be confirmed before launch
StripeProcesses subscription paymentsUSA, appropriate safeguards in place
Anthropic (Claude API)Powers AI document generationUSA, pseudonymised data only, appropriate safeguards in place

We may also disclose your information if required to do so by law or by a regulatory authority such as the ICO.

How Long We Keep Your Data

We keep your data for as long as necessary for the purpose it was collected, and in line with our legal obligations.

Data typeRetention periodReason
Children's personal and health recordsUntil the child's 25th birthdaySocial care and health records retention requirements
Accident recordsUntil the child's 21st birthdayPotential personal injury claims
Childminder account dataDuration of subscription plus 6 yearsStandard business records retention
Billing and payment records7 years from the transaction dateHMRC requirements
Training and qualification records6 years after expiry or leavingProfessional records retention
Policies and procedures6 years after superseded or setting closesRegulated business document retention
Email delivery logs12 monthsOperational audit purposes

Children's records are retained for longer than typical business data because of the nature of the information and the potential for late legal action or complaints. We will notify you 90 days before any scheduled deletion and offer you the opportunity to export your records first.

Your Rights

Under UK GDPR you have the following rights in relation to your personal data. Some of these rights apply in certain circumstances only.

RightWhat it means
Right to be informedYou have the right to know how we use your personal data. This privacy notice fulfils that obligation.
Right of accessYou can request a copy of all personal data we hold about you. We will respond within one calendar month.
Right to rectificationYou can ask us to correct inaccurate or incomplete personal data.
Right to erasureYou can ask us to delete your personal data in certain circumstances. For children's records, some data must be retained to meet our legal obligations even after a deletion request.
Right to restrict processingYou can ask us to restrict how we use your data in certain circumstances.
Right to data portabilityYou can request a copy of your data in a structured, machine-readable format. Our platform includes a self-service data export feature for this purpose.
Right to objectYou can object to processing based on legitimate interests. We will stop unless we can demonstrate compelling legitimate grounds.
Automated decision makingClariti does not make automated decisions that significantly affect you. AI-generated documents always require your review and declaration before they are saved.

To exercise any of these rights, email us at info@clariticompliance.co.uk. We will respond within one calendar month. We may request proof of identity before fulfilling any request. For parents requesting information about a child, we will verify parental responsibility before releasing any data.

How We Keep Your Data Secure

  • All data is encrypted when stored and when transmitted between your device and our platform.
  • Each childminder account can only access its own data.
  • Children's health data is stored with an additional layer of encryption.
  • Our platform is hosted on servers located in the European Union.
  • Access to our admin systems requires two-factor authentication.
  • We maintain an audit log of all access to personal data.
  • We never store passwords in readable form. They are stored as encrypted hashes.
  • We monitor for anomalous or unauthorised access and alert our team immediately if detected.
  • We apply least-privilege access principles, meaning staff and systems only access the data they need.
  • We regularly review our security controls and update them as threats evolve.

If we become aware of a data breach that is likely to affect your rights and freedoms, we will notify the ICO within 72 hours and notify you without undue delay.

Cookies

Our platform uses essential cookies to keep you logged in and to keep your session secure. We do not use advertising cookies or tracking cookies. We do not share cookie data with third parties for marketing purposes.

Information About Children

Clariti processes personal data about children on behalf of their registered childminder. The childminder is the data controller for children's data and is responsible for ensuring that parents are informed about how their child's data is held.

If you are a parent and wish to access, correct or request deletion of your child's personal data held on Clariti, please contact the childminder in the first instance. You may also contact us directly at info@clariticompliance.co.uk and we will direct your request appropriately. We will verify that you have parental responsibility before releasing any information about a child.

Children's health information is special category data and is treated with the highest level of protection. It is used only for the purpose of supporting the childminder in meeting their legal obligations and providing safe care for your child.

How to Complain

If you have a concern about how we handle your personal data, please contact us first at info@clariticompliance.co.uk and we will do our best to resolve it.

If you remain unhappy after contacting us, you have the right to complain to the Information Commissioner's Office.

  • Website: ico.org.uk
  • Phone: 0303 123 1113
  • Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Changes to This Notice

We will update this privacy notice when our processing activities change or when required by law. The version number and date at the top of this document will be updated each time it changes. We will notify you of any material changes via email or via a notification within the platform.

This notice was last updated in March 2026.